Shipping policy

Shipping Policy

Torqpoint Tools ships Australia‑wide with a range of delivery options to suit your needs. Whether you're a professional workshop or a home DIYer, we aim to get your tools to you fast and affordably.

📦 Dispatch Times

All items are dispatched within 1 business day (excluding public holidays). You will receive a confirmation email with tracking details once your order has shipped.

🚚 Estimated Delivery Times (After Dispatch)

Region Metro Non‑Metro
NSW, VIC, SA 1‑3 business days 3‑5 business days
QLD, TAS, WA 2‑6 business days 2‑7 business days
Regional QLD, NT, WA 3‑7 business days

Please note: Delivery times are estimates and may be affected by peak periods, weather events, or remote location accessibility.

💰 Shipping Rates

  • Free Standard Shipping: On all orders over $99 AUD.
  • Standard Shipping: Calculated at checkout based on weight and destination.
  • Untracked Postage (Envelope): Available for eligible small/light items.
  • Tracked + Signature: Available at checkout for added security and peace of mind.

Shipping costs are displayed clearly at checkout before you complete your order.

❓ Questions?

If you have any questions about shipping, delivery times, or your order status, please contact us:

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