Legal notice

Legal Notice & Terms of Service

Welcome to Torqpoint Tools. This page sets out the terms and conditions that apply to your use of our website, www.torqpointtools.com.au, and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these terms. We recommend you read them carefully.

1. About Torqpoint Tools

This website is owned and operated by Torqpoint Tools, an Australian business located at 2 Gibson Avenue, Padstow NSW 2211. You can contact us at info@torqpointtools.com.au or by calling 0457 214 438. Our ABN is [23 259 256 272].

2. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please do not use our website.

3. Use of Our Website

  • Accuracy of Information: We strive to ensure that all information on our site, including product descriptions, pricing, and availability, is accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
  • Intellectual Property: All content on this site, including text, graphics, logos, images, and software, is the property of Torqpoint Tools or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
  • User Conduct: You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

4. Products, Orders, and Pricing

  • Product Descriptions: We aim to describe our hand tools as accurately as possible. However, due to variations in manufacturing batches or screen settings, actual products may have minor differences from images.
  • Pricing: All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change prices at any time, but changes will not affect orders that have already been accepted.
  • Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of the order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

5. Australian Consumer Law (ACL) Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms of Service is intended to exclude, restrict, or modify any rights you have under the Australian Consumer Law.

6. Disclaimer and Limitation of Liability

General Disclaimer: The information provided on this website is for general informational purposes only. While we strive to keep the information current and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, or services contained on the website for any purpose.

Limitation of Liability: To the fullest extent permitted by law, Torqpoint Tools will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of or inability to use our website or products. This includes, but is not limited to, loss of revenue, profits, or data. Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law, which may include the replacement of goods or the resupply of services.

7. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or take responsibility for the content, privacy policies, or practices of any third-party sites.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales in the event of any dispute.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions about this Legal Notice or our Terms of Service, please contact us:

  • Email: info@torqpointtools.com.au
  • Phone: 0457 214 438
  • Address: 2 Gibson Avenue, Padstow NSW 2211

This policy was last updated on [21-04-2026].